ZIEBA.ART

Work

A bit about what I do and how I got here.
  • Feb 2025
    Current
    Ärztekasse
    IT Project Management Lead
    Zürich / Switzerland
    • •Lead delivery of 3–5 concurrent eHealth and practice information system initiatives within a ~100-person IT organization across Zürich and Geneva, coordinating cross-functional project teams of up to ~30 people.
    • •Manage and develop the Project Management team as Line Manager, including recruitment, performance management, objective setting, annual reviews, coaching and project assignments.
    • •Transformed delivery from limited forward visibility to predictable, plan-driven execution by introducing structured project planning, milestones, dependency and risk management, systematic follow-ups and multi-month delivery forecasting.
    • •Optimized Agile delivery by consolidating previously fragmented workstreams and Jira projects into an integrated delivery setup, improving cross-team communication, transparency and end-to-end flow.
    • •Deliver complex, data-intensive healthcare platforms serving ~23,000 active clients and processing ~13 million transactions, integrating practitioner information systems with high-volume billing and payment processes across Java, React and .NET environments, PostgreSQL and Sybase databases, batch processing and multiple backend integrations.
    • •Manage delivery with external technology partners and contractors, including governance, planning, utilization tracking and contract-budget oversight, while aligning internal engineering teams and external stakeholders around delivery commitments.
  • Sep 2020
    Jan 2025
    EPAM / UBS Account
    Service Delivery Manager
    Zürich / Switzerland
    • •Led service delivery for an approximately 80-person organization supporting UBS across software engineering, Business Analysis, QA and related delivery capabilities.
    • •Managed staff augmentation and delivery capacity across UBS business areas including client onboarding, front-office solutions, Politically Exposed Persons (PEP) and Anti-Money Laundering (AML).
    • •Oversaw staffing, capacity, utilization and delivery performance, aligning EPAM capabilities with evolving client demand across multiple initiatives.
    • •Led Project Managers and Business Analysts, supporting delivery governance, resource allocation and professional development across the account.
    • •Played a key role in recruitment and capability building, conducting technical and competency interviews for Project Management, Business Analysis and Agile positions.
    • •Worked directly with UBS business and technology stakeholders and contributed to pre-sales, RFP/RFQ and consulting activities across additional EPAM engagements.
  • Sep 2017
    Aug 2020
    EPAM, contracted to UBS
    Delivery Manager
    Zürich / Switzerland
    • •Led end-to-end delivery of a UBS CRM module, managing a cross-functional team of approximately 30 software engineers, Business Analysts and QA professionals.
    • •Owned delivery across the full SDLC, including planning, execution, dependencies, risks and stakeholder management within a complex global banking environment.
    • •Led a three-month transition of the complete CRM delivery organization from Switzerland to APAC, coordinating knowledge transfer, handover and continuity of delivery.
    • •Managed distributed delivery across Switzerland, Poland, India, APAC and New York, coordinating teams and stakeholders across multiple time zones.
    • •Managed delivery of enterprise software built primarily on Java and Oracle within UBS’s large-scale, highly integrated technology landscape.
    • •Worked directly with UBS business and technology stakeholders to translate business requirements into delivery priorities and drive execution.
  • Jun 2012
    Aug 2017
    Nordea Bank AB
    IT Project Manager
    Gdynia / Poland
    • •Led end-to-end delivery of enterprise software and IT infrastructure projects across Scandinavia, Poland and the Baltic countries, managing cross-functional teams of up to 20 people and project budgets of up to €1M.
    • •Led development and global rollout of a Java-based network monitoring and alerting platform, managing delivery with Scandinavian infrastructure teams and working directly with Nordea headquarters in Copenhagen.
    • •Delivered large-scale network and infrastructure initiatives including WAN aggregation and resilience, Cisco LAN/WAN environments, server and storage infrastructure, and operational monitoring across the banking environment.
    • •Led international transition and business-continuity initiatives, including transfer of NOC processes from Scandinavia to Poland and relocation of critical business departments to a new headquarters, coordinating infrastructure, business teams and external providers including Reuters and Bloomberg.
    • •Delivered telecommunications and contact-center solutions including Cisco VoIP rollout across Latvia, Lithuania and Estonia, IP telephony, IVR replacement and Avaya/Genesys-based platforms.
    • •Owned project scope, schedule, budget, quality, risk and vendor management, coordinating technical teams and suppliers including IBM while bridging business requirements with infrastructure and software delivery.
  • Apr 2015
    Jul 2016
    SoftwareONE AG - Parallel contract
    IT Project Manager
    Stans / Switzerland / Remote
    • •Led the selection and implementation of a global SaaS Applicant Tracking System (ATS) as part of SoftwareONE’s broader HRIS transformation.
    • •Managed the initiative end-to-end from requirements and market analysis through RFI, vendor evaluation and solution selection to implementation and global rollout.
    • •Evaluated 20+ international HR technology vendors and led the structured selection process, including requirements definition, shortlisting, PoC and commercial negotiations.
    • •Delivered a solution designed to support recruiting processes across SoftwareONE’s global organization spanning 80+ countries.
    • •Coordinated Global HR, IT, local organizations and external vendors throughout configuration, integration, testing and rollout.
    • •Managed project scope, schedule, risks, dependencies and vendor delivery, translating global business requirements into a practical implementation plan.
  • Jul 2011
    May 2012
    Young Digital Planet
    IT Project Manager
    Gdansk / Poland
    • •Led delivery of e-learning and digital publishing platforms for international education and publishing clients, managing software projects from requirements through development, testing and production release.
    • •Managed cross-functional development teams of up to ~20 developers and QA engineers, working with Scrum and Kanban across multiple concurrent product and client initiatives.
    • •Led delivery of the yPublisher digital publishing platform and yTeach educational solutions, coordinating product development, priorities, releases and stakeholder expectations.
    • •Delivered web-based platforms across Java, PHP, JavaScript, HTML5 and database technologies, working closely with engineering teams on architecture, technical dependencies and implementation.
    • •Managed international client engagements across Europe and the US, translating business and product requirements into development roadmaps and delivery plans.
    • •Managed software projects with budgets of up to approximately €500k, owning scope, schedule, risks, quality and client communication throughout the SDLC.
  • Apr 2005
    Jun 2011
    eKoncept
    Software Developer
    Sopot / Poland
    • •Developed business applications for hospitality and telecommunications environments using Java, PHP, Delphi, C++, JavaScript and HTML/CSS.
    • •Designed and developed database-backed systems using PostgreSQL, Firebird and MySQL, covering application logic, data models and system integrations.
    • •Built telecommunications and VoIP solutions integrating Asterisk with custom applications and external systems.
    • •Worked directly with customers and technology partners from requirements analysis through development, implementation and production support.
  • Mar 2004
    Mar 2005
    Port Technical Company
    IT Specialist
    Gdynia / Poland
    • •Combined software development with hands-on IT infrastructure responsibilities, supporting the company’s internal systems and technology environment.
    • •Developed web and Visual Basic applications integrated with MSSQL and MySQL, including solutions for operational and performance reporting.
    • •Administered Microsoft infrastructure including Windows Server, Active Directory and Exchange while supporting business users and translating operational requirements into technical solutions.

Education

Military University of Technology in Warsaw
PhD studies in Computer Science, suspended
University of Gdansk
Postgraduate Studies, Project Management, 2011
Gdansk University of Technology
Master of Engineering (M.Eng.), Computer Science, 2009