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    CV Sebastian Zieba

    Summary

    20+ years of experience in IT as a Project Manager, Delivery Manager, Service Delivery Manager, Software Developer. Team leader with technical background and deep understanding of collaboration. Certified Agile Project and Program Manager.

    Core Competences

    • Project Governance & Control (Waterfall/Agile/SCRUM/Kanban/SDLC/CI&CD).
    • Software Development (FE/BE/DB).
    • Enterprise Infrastructure (Networking, Servers, Telephony, Storage & Backups, Data Centers, Cloud Migration).

    Professional Experience

    * Click on the arrows next to each position to view more details about my responsibilities and accomplishments.

    IT Project Manager: Ärztekasse (Zürich/Switzerland) 02.2025 – current
    • Led end-to-end project delivery in alignment with Agile methodologies.
    • Managed a cross-functional team (Zürich/Geneva).
    • Fully accountable for project scope, schedule, and budget management.
    • Facilitated communication between stakeholders, ensuring alignment between business objectives and technical deliverables.
    • Successfully managed project timelines, ensuring timely delivery of milestones through effective resource allocation and task prioritization.
    • Led regular sprint reviews and retrospectives, driving accountability and fostering a culture of continuous feedback and team development.

    IT Service&Delivery Manager @UBS via EPAM Systems GmbH (Zürich/Switzerland) 09.2017 – 01.2025
    • Led end-to-end software delivery in alignment with the SDLC and Agile methodologies.
    • Managed a cross-functional team (EMEA+APAC).
    • Fully accountable for project scope, schedule, and budget management.
    • Facilitated the transition process between EMEA and APAC regions.
    • Directed team expansion and managed capacity.
    • Engaged with business stakeholders to gather requirements and deliver direct feedback.
    • Acted as Service Delivery Manager, responsible for managing and overseeing a team of 80 professionals working on the UBS account, ensuring seamless service delivery and high-quality performance.
    • Led and managed a cross-functional team, including Project Managers (PMs) and Business Analysts (BAs), ensuring efficient project execution and alignment with client goals.
    • Conducted technical interviews, evaluating candidates for relevant positions (PMs/BAs/Agile)
    • Participated in pre-sales activities and managed RFP/RFQ processes.
    • Acted as Service Delivery Manager and consultant for EPAM clients.
    • Improved internal processes to enhance team productivity.

    IT Project Manager @Nordea Bank AB (Gdynia/Poland) 06.2012 – 08.2017
    • Delivered Software and IT infrastructure projects (PMI/Agile).
    • Status reporting and sponsor expectation management.
    • Team management (up to 20 people).
    • Supported the development of key project deliverables (analysis, design, testing, and implementation plans).
    • Worked alongside technical Team Leaders.
    • Worked on IT infrastructure disciplines such as Networking (WAN/LAN), Servers (Windows/Unix), Citrix, Storage, and Telephony (IPT, fixed line, mobile).

    IT Project Manager @SoftwareONE AG (Stans/Switzerland) 04.2015 – 07.2016
    • Successfully led the global implementation of a SaaS HRIS system.
    • Preparation and execution of the RFI process.
    • Negotiation with external vendors.
    • Evaluation of offers and project preparation, including scheduling, project management planning, and implementation planning.
    • Oversight of the software implementation process.
    • Stakeholder communication.
    • Team and risk management.

    IT Project Manager @Young Digital Planet (Gdansk/Poland) 07.2011 – 05.2012
    • Delivered Software Development projects (SDLC/SCRUM/Kanban).
    • Status reporting and client expectation management.
    • Management of SCRUM team formed by 10 people (Acted as Scrum Master).
    • Coaching, conflict management, mediation, and team support to enhance team performance.
    • Technology stack: Java, JavaScript, SQL, PostgreSQL.

    Software Developer @eKoncept (Sopot/Poland) 04.2005 – 06.2011
    • Developed applications for restaurants and hotels using Java, C++, PHP, HTML/CSS/JS, and Delphi.
    • Designed, implemented, and managed databases using PostgreSQL, Firebird, and MySQL.
    • Developed applications integrating Asterisk and VoIP systems.
    • Collaborated with partner companies, customers, and stakeholders.

    IT Specialist @Port Technical Company (Gdynia/Poland) 03.2004 – 03.2005
    • Developed and maintained the company website using HTML, JavaScript, and CSS.
    • Improved Visual Basic applications, integrating MSSQL and MySQL for performance visualization.
    • Analyzed business needs and administered Windows Servers, including Active Directory and MS Exchange.

    Education

    • Military University of Technology in Warsaw – PhD in Computer Science (suspended).
    • University of Gdansk – Postgraduate Study, Project Management (2011).
    • Gdansk University of Technology – Master of Engineering (M.Eng.), Computer Science (2009).
    • Greater School of Banking in Gdansk – Bachelor’s Degree, International Relations (2002).

    Certifications

    • AgilePgM – Agile Program Management (APMG Certified).
    • AgilePM Foundation (APMG Certified).
    • ITIL Foundation (APMG Certified).
    • Development of Applications in VBA.
    • Team Management in Crisis Situations.
    • Agile Project Management – Product Owner.

    Languages

    • Polish – Native
    • English – Professional Working Proficiency
    • German – B1 (TELC Certificate 2024)

    IT Skills

    • Platforms: Linux, Windows, MacOS
    • Programming: Java, JavaScript, PHP, HTML/CSS, Borland Delphi
    • Databases: MySQL, MsSQL, PostgreSQL
    • Infrastructure: Telco, VoIP/PBX (Asterisk, TrixBox), LAN/WAN Administration
    • Tools: Atlassian Jira, Confluence, Remedy, VBA

    Personal Interests

    • Sailing (Professional Skipper)
    • Music&Art
    • Sports (Cycling, Running)
    • Linux and Arduino Projects